:root{--gold:#f5c842;--gold-dim:#f5c84224;--gold-pale:#fdf8e1;--gold-border:#f5c84259;--ink:#1a1a2e;--ink-2:#3d3d5c;--ink-3:#6b6b8a;--mist:#f4f2ee;--mist-dark:#ece9e2;--line-color:#c8c5bf;--card:#fff;--border:#e8e4dc;--border-med:#d4cfc5;--green:#2ecc71;--green-dim:#2ecc711a;--red:#e74c3c;--red-dim:#e74c3c17;--blue:#4285f4;--blue-dim:#4285f417;--radius:20px;--radius-sm:12px;--shadow-md:0 8px 40px #1a1a2e1a}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}body{color:#1a1a2e;background:#f4f2ee fixed;min-height:100vh;font-family:DM Sans,sans-serif;line-height:1.6;overflow-x:hidden}a{color:inherit;text-decoration:none}img{max-width:100%;display:block}h1,h2,h3{color:#1a1a2e;text-wrap:balance;font-family:DM Serif Display,serif;font-weight:500;line-height:1.15}h1{font-size:clamp(2.4rem,5.5vw,4.2rem)}h2{font-size:clamp(1.8rem,3.5vw,2.8rem)}h3{font-family:DM Sans,sans-serif;font-size:1.2rem;font-weight:700}p{color:#3d3d5c;font-size:clamp(.85rem,.8136rem + .1818vw,.95rem);line-height:1.75}.section-label{letter-spacing:.22em;text-transform:uppercase;color:#f5c842;text-shadow:0 1px #0000000a;margin-bottom:12px;font-size:.68rem;font-weight:700;display:block}.container{max-width:1200px;margin:0 auto 120px;padding:0 28px}@media (width<=640px){.container{padding:0 12px}}@media (width<=400px){.container{padding:0 8px}}.panel{background:#fff;border:1px solid #e8e4dc;border-radius:20px;max-width:1200px;margin:0 auto;padding:64px 56px;box-shadow:0 8px 40px #1a1a2e1a}@media (width<=1200px){.panel{padding:40px}}@media (width<=768px){.panel{padding:28px}}@media (width<=640px){.panel{padding:36px 22px 22px}}.panel-head p{text-wrap:balance}.section-wrap{padding:40px 28px}@media (width<=480px){.section-wrap{padding:28px 16px}}.btn{cursor:pointer;letter-spacing:.01em;white-space:nowrap;border:none;border-radius:12px;justify-content:center;align-items:center;gap:8px;padding:13px 28px;font-family:DM Sans,sans-serif;font-size:.95rem;font-weight:600;transition:background .22s,transform .22s,box-shadow .22s,border-color .22s,color .22s;display:inline-flex}.btn-primary{color:#fff;background:#1a1a2e;box-shadow:0 4px 16px #1a1a2e33}.btn-primary:hover{background:#3d3d5c;transform:translateY(-1px);box-shadow:0 6px 22px #1a1a2e47}.btn-primary:active{transform:translateY(0)}.btn-gold{color:#1a1a2e;background:#f5c842;box-shadow:0 4px 16px #f5c8424d}.btn-gold:hover{background:#f3c025;transform:translateY(-1px);box-shadow:0 6px 22px #f5c84266}.btn-ghost{color:#3d3d5c;background:0 0;border:1.5px solid #d4cfc5}.btn-ghost:hover{color:#1a1a2e;background:#1a1a2e08;border-color:#1a1a2e}.btn-outline-ink{color:#1a1a2e;background:0 0;border:1.5px solid #1a1a2e38}.btn-outline-ink:hover{color:#fff;background:#1a1a2e;border-color:#1a1a2e}.btn-lg{padding:15px 34px;font-size:1rem}.btn-full{width:100%}label{letter-spacing:.05em;text-transform:uppercase;color:#3d3d5c;margin-bottom:6px;font-size:.78rem;font-weight:600;display:block}label .optional{color:#c0bdb6;text-transform:none;letter-spacing:0;font-size:.78rem;font-weight:400}input[type=text],input[type=tel],input[type=email],input[type=date],input[type=number],textarea,select{color:#1a1a2e;background:#f4f2ee;border:1.5px solid #e8e4dc;border-radius:8px;outline:none;width:100%;padding:12px 16px;font-family:DM Sans,sans-serif;font-size:.95rem;transition:border-color .22s,box-shadow .22s,background .22s}input[type=text]::-moz-placeholder{color:#6b6b8a}input[type=tel]::-moz-placeholder{color:#6b6b8a}input[type=email]::-moz-placeholder{color:#6b6b8a}input[type=date]::-moz-placeholder{color:#6b6b8a}input[type=number]::-moz-placeholder{color:#6b6b8a}textarea::-moz-placeholder{color:#6b6b8a}select::-moz-placeholder{color:#6b6b8a}input[type=text]::placeholder,input[type=tel]::placeholder,input[type=email]::placeholder,input[type=date]::placeholder,input[type=number]::placeholder,textarea::placeholder,select::placeholder{color:#6b6b8a}input[type=text]:focus,input[type=tel]:focus,input[type=email]:focus,input[type=date]:focus,input[type=number]:focus,textarea:focus,select:focus{background:#fff;border-color:#f5c842;box-shadow:0 0 0 3px #f5c8422e}textarea{resize:none;line-height:1.6}.main-header{z-index:200;-webkit-backdrop-filter:blur(16px);background:#f4f2eee0;border-bottom:1px solid #e8e4dc;position:sticky;top:0}.navbar{justify-content:flex-start;align-items:center;max-width:1200px;margin:0 auto;padding:18px 28px;display:flex}@media (width<=640px){.navbar{flex-direction:column;gap:14px;padding:14px 12px}}@media (width<=400px){.navbar{padding:12px 8px}}.logo{color:#1a1a2e;align-items:center;gap:6px;padding-right:40px;font-family:DM Serif Display,serif;font-size:1.5rem;display:flex}.logo .star-logo{color:#f5c842}.nav-links{align-items:center;gap:28px;display:flex}@media (width<=640px){.nav-links{flex-wrap:wrap;justify-content:center;gap:16px}}.nav-link{color:#3d3d5c;font-size:.88rem;font-weight:500;transition:color .22s}.nav-link:hover{color:#1a1a2e}.nav-mobile{display:none}.nav-ul-wrapper{display:contents}body.no-scroll{overflow:hidden}.nav-item{margin-bottom:-20px;padding-bottom:20px;position:relative}.nav-chevron{color:var(--ink-3);margin-left:6px;font-size:.7rem;transition:transform .22s,color .22s}.dropdown-menu{border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-lg);z-index:300;opacity:0;visibility:hidden;background:#fff;min-width:260px;padding:12px;transition:all .2s cubic-bezier(.34,1.56,.64,1);position:absolute;top:100%;left:-16px;transform:translateY(12px)}.dropdown-menu .dropdown-menu-inner{flex-direction:column;gap:4px;display:flex}.dropdown-mega{min-width:440px}.dropdown-mega .dropdown-menu-inner{grid-template-columns:1fr 1fr;gap:4px 16px;display:grid}.dropdown-item{color:var(--ink-2);border-radius:6px;padding:10px 14px;font-family:DM Sans,sans-serif;font-size:.88rem;font-weight:500;text-decoration:none;transition:background .2s,color .2s}@media (width>=1025px){.nav-login{margin-left:auto}.nav-item:hover .nav-link{color:var(--ink)}.nav-item:hover .nav-chevron{color:var(--ink);transform:rotate(180deg)}.nav-item:hover .dropdown-menu{opacity:1;visibility:visible;transform:translateY(0)}.dropdown-item:hover{background:var(--mist);color:var(--ink)}}@media (width<=1024px){.navbar{flex-direction:column!important;align-items:stretch!important;padding:0!important}.nav-logo{display:none}.nav-mobile{-webkit-backdrop-filter:blur(16px);border-bottom:1px solid var(--border);z-index:2002;background:#f4f2eef7;justify-content:space-between;align-items:center;padding:16px 28px;display:flex;position:relative}.nav-mobile-button{cursor:pointer;background:0 0;border:none;padding:5px 0 5px 15px;display:block}.nav-mobile-button-lines{width:24px;height:16px;position:relative}.line-1,.line-2,.line-3{background-color:var(--ink);border-radius:2px;width:100%;height:2px;transition:all .3s;position:absolute;left:0}.line-1{top:0}.line-2{top:7px}.line-3{top:14px}#main-nav.open .line-1{transform:translateY(7px)rotate(45deg)}#main-nav.open .line-2{opacity:0}#main-nav.open .line-3{transform:translateY(-7px)rotate(-45deg)}.nav-ul-wrapper{z-index:2000;overscroll-behavior:contain;scrollbar-width:none;-ms-overflow-style:none;background:#fff;width:100%;height:100vh;padding-top:76px;transition:transform .4s cubic-bezier(.19,1,.22,1);display:block;position:fixed;top:0;left:0;overflow-y:auto;transform:translate(100%)}.nav-ul-wrapper::-webkit-scrollbar{display:none}#main-nav.open .nav-ul-wrapper{transform:translate(0)}.nav-links{flex-direction:column;align-items:stretch;gap:0;padding:0}.nav-link{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;width:100%;margin:0;padding:20px 28px;font-size:1.05rem;font-weight:600;display:flex}.nav-links .btn-primary{justify-content:center;margin:32px 28px 0}.nav-login{border-bottom:none;flex-wrap:wrap;gap:12px;max-width:600px;margin:0 auto;padding:24px 28px 32px;flex-direction:row!important}.nav-login .nav-link{border-radius:var(--radius-sm);text-align:center;min-width:0;color:var(--ink);border:1.5px solid #1a1a2e38;flex:1;justify-content:center;padding:11px 16px;font-size:.9rem;font-weight:600;transition:background .22s,color .22s}.nav-login .nav-link:active{background:var(--ink);color:#fff}.nav-login .btn{flex:1;justify-content:center;min-width:0;margin:0;padding:11px 16px!important;font-size:.9rem!important}.nav-item{width:100%;margin:0;padding:0}.dropdown-menu{opacity:1;visibility:visible;box-shadow:none;background:#fcfbfa;border:none;border-radius:0;grid-template-rows:0fr;min-width:100%;padding:0;transition:grid-template-rows .4s cubic-bezier(.4,0,.2,1);display:grid;position:static;overflow:hidden;transform:none}.dropdown-menu-inner{overflow:hidden}.dropdown-mega>.dropdown-menu-inner{grid-template-columns:1fr}.dropdown-item{border-bottom:1px solid var(--mist-dark);border-radius:0;padding:16px 28px 16px 40px;font-size:.95rem;display:block}.nav-item.is-active .dropdown-menu{grid-template-rows:1fr}.nav-item.is-active .nav-chevron{color:var(--gold);transform:rotate(180deg)}}@media (width<=600px){.nav-login{max-width:400px;flex-direction:column!important}.nav-login .nav-link,.nav-login .btn{flex:none;width:100%}}.main-footer{background:var(--ink);color:#fff;padding:80px 28px 30px;font-family:DM Sans,sans-serif}.footer-inner{border-bottom:1px solid #ffffff14;grid-template-columns:2.5fr 1.5fr 1.5fr 1fr 1.2fr;align-items:start;gap:40px;max-width:1200px;margin:0 auto;padding-bottom:60px;display:grid}.footer-brand .logo{color:#fff;margin-bottom:12px}.footer-brand p{color:var(--ink-3);margin-bottom:16px;font-size:.82rem;line-height:1.6}.footer-brand a{color:#fff;font-weight:600}.brand-desc{max-width:260px;color:#ffffff80!important}.footer-col h4{color:#fff;letter-spacing:.02em;margin-bottom:20px;font-family:DM Sans,sans-serif;font-size:.95rem;font-weight:700}.footer-col a{color:var(--ink-3);margin-bottom:14px;font-size:.85rem;text-decoration:none;transition:color .2s;display:block}.footer-col a:hover{color:#fff}.footer-bottom{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:20px;max-width:1200px;margin:30px auto 0;display:flex}.copy-text{color:var(--ink-3);font-size:.8rem}.footer-legal{flex-wrap:wrap;gap:24px;display:flex}.footer-legal a{color:var(--ink-3);font-size:.8rem;transition:color .2s}.footer-legal a:hover{color:#fff}@media (width<=1052px){.footer-inner{grid-template-columns:repeat(4,1fr)}.footer-brand{grid-column:1/-1;max-width:400px;margin-bottom:10px}}@media (width<=828px){.footer-inner{grid-template-columns:repeat(2,1fr);gap:40px 20px}}@media (width<=430px){.main-footer{padding:60px 20px 30px}.footer-inner{grid-template-columns:1fr;gap:36px}.footer-bottom{flex-direction:column-reverse;align-items:flex-start;gap:16px}.footer-legal{flex-direction:column;gap:12px}}.review-card{background:#fff;border:1px solid #e8e4dc;border-radius:20px;padding:18px 20px;box-shadow:0 8px 40px #1a1a2e1a}.review-card-header{align-items:center;gap:10px;margin-bottom:10px;display:flex}.reviewer-avatar{color:#fff;background:linear-gradient(135deg,#6ba3f5,#4285f4);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;font-size:.74rem;font-weight:700;display:flex}.reviewer-avatar.amber{background:linear-gradient(135deg,#f5c842,#f2ba12)}.reviewer-info h5{color:#1a1a2e;font-family:DM Sans,sans-serif;font-size:.84rem;font-weight:700}.rv-stars{color:#f5c842;letter-spacing:.1em;font-size:.68rem}.rv-stars.red{color:#e74c3c}.review-text{color:#3d3d5c;font-size:.82rem;line-height:1.65}.reply-box{background:#2ecc711a;border:1px solid #2ecc7133;border-radius:8px;align-items:flex-start;gap:10px;margin-top:10px;padding:11px 14px;display:flex}.reply-box.pending{background:#fdf8e1;border-color:#f5c84259}.reply-box p{color:#3d3d5c;font-size:.8rem;line-height:1.6}.reply-badge{text-transform:uppercase;letter-spacing:.1em;white-space:nowrap;border-radius:4px;flex-shrink:0;margin-top:1px;padding:3px 8px;font-size:.62rem;font-weight:800}.reply-badge.green{color:#25a25a;background:#2ecc7124}.reply-badge.gold{color:#d09f0b;background:#fdf8e1;border:1px solid #f5c84259}.typing-indicator{align-items:center;gap:4px;padding:4px 0;display:flex}.typing-dot{background:#f5c842;border-radius:50%;width:6px;height:6px;animation:1.2s infinite typingBounce}.typing-dot:nth-child(2){animation-delay:.2s}.typing-dot:nth-child(3){animation-delay:.4s}@keyframes typingBounce{0%,60%,to{opacity:.4;transform:translateY(0)}30%{opacity:1;transform:translateY(-5px)}}.hidden{display:none!important}.text-center{text-align:center}.text-gold{color:#f5c842}.text-ink-2{color:#3d3d5c}.text-muted{color:#6b6b8a}.tag{color:#d09f0b;letter-spacing:.1em;text-transform:uppercase;background:#fdf8e1;border:1px solid #f5c84259;border-radius:50px;align-items:center;gap:7px;padding:5px 14px;font-size:.72rem;font-weight:700;display:inline-flex}.divider{background:#e8e4dc;height:1px;margin:22px 0}@keyframes fadeUp{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}@keyframes spin{to{transform:rotate(360deg)}}.anim-1{animation:.5s both fadeUp}.anim-2{animation:.5s .1s both fadeUp}.anim-3{animation:.5s .2s both fadeUp}.anim-4{animation:.5s .32s both fadeUp}.anim-5{animation:.5s .44s both fadeUp}@media (width<=900px){.hide-mobile{display:none!important}}@media (width<=1024px){.btn-primary:hover{background:#1a1a2e!important;transform:translateY(0)!important;box-shadow:0 4px 16px #1a1a2e33!important}.btn-primary:active{background:#3d3d5c!important;transform:translateY(1px)!important;box-shadow:0 2px 8px #1a1a2e26!important}.btn-gold:hover{background:#f5c842!important;transform:translateY(0)!important;box-shadow:0 4px 16px #f5c8424d!important}.btn-gold:active{background:#f3c025!important;transform:translateY(1px)!important;box-shadow:0 2px 8px #f5c84233!important}.btn-ghost:hover{color:#3d3d5c!important;background:0 0!important;border-color:#d4cfc5!important}.btn-ghost:active{color:#1a1a2e!important;background:#1a1a2e0a!important;border-color:#1a1a2e!important}.btn-outline-ink:hover{color:#1a1a2e!important;background:0 0!important;border-color:#1a1a2e38!important}.btn-outline-ink:active{color:#fff!important;background:#1a1a2e!important}.nav-link:hover{color:#3d3d5c!important}.nav-link:active{color:#1a1a2e!important}.main-footer a:hover{color:inherit!important}.footer-right a:hover{color:#ffffff80!important}.main-footer a:active,.footer-right a:active{color:#fff!important}}.app-body{background:var(--mist);background-image:none;height:100vh;margin:0;display:flex;overflow:hidden}.app-main{flex-direction:column;flex:1;min-width:0;display:flex}.app-content{flex:1;padding:40px;overflow-y:auto}.modal-overlay{-webkit-backdrop-filter:blur(6px);z-index:10000;background:#1a1a2e66;justify-content:center;align-items:center;width:100vw;height:100vh;padding:20px;display:flex;position:fixed;top:0;left:0}.modal-overlay .wizard-card{background:var(--card,#fff);border:1px solid var(--border);border-radius:var(--radius);max-height:90vh;padding:36px 32px 28px;animation:.25s ease-out modalSlideUp;overflow-y:auto;box-shadow:0 24px 80px #1a1a2e2e,0 8px 24px #1a1a2e14}@keyframes modalSlideUp{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.modal-overlay .step-title{color:var(--ink);margin:0 0 6px;font-size:1.45rem;line-height:1.3}.modal-overlay .step-desc{color:var(--ink-3);margin:0 0 24px;font-size:.92rem;line-height:1.55}.modal-overlay .btn-row{justify-content:flex-end;align-items:center;gap:10px;margin-top:8px;display:flex}.modal-overlay .btn-back{border:1.5px solid var(--border-med);color:var(--ink-2);cursor:pointer;background:0 0;border-radius:12px;justify-content:center;align-items:center;padding:11px 22px;font-family:DM Sans,sans-serif;font-size:.92rem;font-weight:600;transition:background .2s,border-color .2s,color .2s;display:inline-flex}.modal-overlay .btn-back:hover{border-color:var(--ink);color:var(--ink);background:#1a1a2e08}.modal-overlay .btn-next{padding:11px 24px;font-size:.92rem}.plan-selector{flex-direction:column;gap:10px;display:flex}.plan-option{border:1.5px solid var(--border);border-radius:var(--radius-sm);cursor:pointer;background:#fff;justify-content:space-between;align-items:center;padding:16px 18px;transition:border-color .2s,background .2s,box-shadow .2s;display:flex}.plan-option:hover{border-color:var(--border-med);background:var(--mist)}.plan-option.selected{border-color:var(--gold);background:var(--gold-pale);box-shadow:0 0 0 1px var(--gold)}.plan-info h4{color:var(--ink);gap:8px;margin:0 0 2px;font-family:DM Sans,sans-serif;font-size:1rem;font-weight:700}.plan-info p{color:var(--ink-3);margin:0;font-size:.82rem;line-height:1.4}.plan-price{text-transform:lowercase;color:var(--ink);white-space:nowrap;margin-left:16px;font-size:1.15rem}.popular-tag{text-transform:uppercase;letter-spacing:.06em;background:var(--gold);color:var(--ink);vertical-align:middle;border-radius:20px;margin-left:8px;padding:2px 8px;font-family:DM Sans,sans-serif;font-size:.65rem;font-weight:700;display:inline-block}.temp-placeholder{text-align:center;border:2px dashed var(--border-med);border-radius:var(--radius);background:#fff6;flex-direction:column;justify-content:center;align-items:center;height:100%;display:flex}.app-header{border-bottom:1px solid var(--border);background:#fff;flex-shrink:0;justify-content:space-between;align-items:center;height:72px;padding:0 40px;display:flex}.page-title{font-size:1.4rem;font-family:var(--font-display);margin:0}.mobile-menu-btn{color:var(--ink);cursor:pointer;background:0 0;border:none;font-size:1.2rem;display:none}.app-sidebar{border-right:1px solid var(--border);z-index:100;background:#fff;flex-direction:column;flex-shrink:0;width:260px;transition:transform .3s;display:flex}.sidebar-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;height:72px;padding:0 24px;display:flex}.sidebar-header .logo{font-size:1.3rem}.mobile-close{color:var(--ink-3);cursor:pointer;background:0 0;border:none;font-size:1.2rem;display:none}.sidebar-nav{flex-direction:column;flex:1;gap:4px;padding:24px 16px;display:flex;overflow-y:auto}.nav-label{text-transform:uppercase;letter-spacing:.1em;color:var(--ink-3);margin:8px 0 8px 12px;font-size:.7rem;font-weight:700}.nav-item{color:var(--ink-2);border-radius:8px;align-items:center;gap:12px;margin-bottom:2px;padding:10px 12px;font-family:DM Sans,sans-serif;font-size:.95rem;font-weight:500;text-decoration:none;transition:all .2s;display:flex}.nav-item i{text-align:center;width:20px;color:var(--ink-3);font-size:1.1rem;transition:color .2s}.nav-item:hover{background:var(--mist);color:var(--ink)}.nav-item.active{background:var(--ink);color:#fff;box-shadow:var(--shadow-sm)}.nav-item.active i{color:var(--gold)}.nav-item.locked{color:var(--ink-3);opacity:.6}.nav-item.locked .lock-icon{margin-left:auto;font-size:.8rem}.nav-item.locked:hover{background:var(--mist-dark);opacity:1;color:var(--ink);cursor:pointer}.nav-item.locked:hover .lock-icon{color:var(--ink)}.sidebar-footer{border-top:1px solid var(--border);justify-content:space-between;align-items:center;padding:16px;display:flex}.user-profile{align-items:center;gap:10px;display:flex;overflow:hidden}.user-avatar{background:var(--ink);color:#fff;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:.85rem;font-weight:700;display:flex}.user-info{white-space:nowrap;text-overflow:ellipsis;flex-direction:column;display:flex;overflow:hidden}.user-name{color:var(--ink);font-family:DM Sans,sans-serif;font-size:.85rem;font-weight:700}.user-tier{color:var(--ink-3);font-size:.75rem}.btn-logout{color:var(--ink-3);cursor:pointer;background:0 0;border:none;border-radius:6px;justify-content:center;align-items:center;padding:8px;transition:all .2s;display:flex}.btn-logout:hover{background:var(--red-dim);color:var(--red)}.tier-badge{text-transform:uppercase;letter-spacing:.05em;border-radius:4px;margin-left:auto;padding:3px 6px;font-size:.65rem;font-weight:700}.tier-badge.growth{background:var(--gold-pale);color:#a07a00;border:1px solid var(--gold-border)}.view-section{animation:.3s fadeInView;display:none}.view-section.active-view{display:block}@keyframes fadeInView{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.grid-2{grid-template-columns:repeat(2,1fr);gap:20px;margin-bottom:32px;display:grid}.grid-3{grid-template-columns:repeat(3,1fr);gap:20px;margin-bottom:32px;display:grid}.grid-4{grid-template-columns:repeat(4,1fr);gap:20px;margin-bottom:32px;display:grid}.dashboard-grid{grid-template-columns:repeat(4,1fr);grid-auto-rows:minmax(220px,auto);gap:20px;margin-bottom:32px;display:grid}.col-span-2{grid-column:span 2}.row-span-2{grid-row:span 2}.action-kpi-card{grid-column:span 1}.support-kpi-card{grid-column:span 2}@media (width<=1300px){.dashboard-grid{grid-template-columns:repeat(2,1fr)}.col-span-2{grid-column:span 2}.action-kpi-card,.support-kpi-card{grid-column:span 1}}@media (width<=1000px){.support-kpi-card{grid-column:span 2}}@media (width<=900px){.action-kpi-card,.mini-kpi-card{grid-column:span 2}}@media (width<=768px){.action-kpi-card,.support-kpi-card,.mini-kpi-card{grid-column:span 1}}@media (width<=675px){.support-kpi-card{grid-column:span 2}.mini-kpi-card{grid-column:span 1}}@media (width<=550px){.dashboard-grid{grid-template-columns:1fr}.col-span-2,.action-kpi-card,.support-kpi-card{grid-column:span 1!important}.row-span-2{grid-row:span 1}.bento-filter{flex-direction:column}.bento-filter>div{width:100%;border-left:none!important}.bento-filter>div:last-child{border-top:1px solid var(--border)}}.stat-card{border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);background:#fff;padding:24px;display:flex}.stat-card-content{flex-direction:column;justify-content:space-between;align-items:start;height:100%;display:flex}.stat-card h4{color:var(--ink-3);text-transform:uppercase;letter-spacing:.05em;margin-bottom:12px;font-size:.85rem}.stat-card .stat-value{font-family:var(--font-display);color:var(--ink);margin-bottom:8px;font-size:3rem;line-height:1}.stat-card .stat-delta{align-items:center;gap:4px;font-size:.85rem;font-weight:600;display:flex}.stat-card .stat-delta.positive{color:#27ae60}.stat-card .stat-delta.negative{color:var(--red)}.mini-kpi-card{border:1px solid var(--border);border-radius:var(--radius-sm);text-align:center;box-sizing:border-box;cursor:pointer;background:#fff;flex-direction:column;justify-content:center;align-items:center;width:100%;height:100%;padding:24px;transition:all .2s;display:flex}.action-kpi-card,.support-kpi-card{box-sizing:border-box;place-self:stretch stretch;width:100%;height:100%}.mini-kpi-card.attention{border-color:var(--red);background:var(--red-dim)}.mini-kpi-card.clear{border-color:var(--green);background:var(--green-dim)}.mini-kpi-number{font-family:var(--font-display);margin:12px 0;font-size:3rem;line-height:1}.attention .mini-kpi-number{color:var(--red)}.clear .mini-kpi-number{color:var(--green)}.mini-kpi-label{text-transform:uppercase;letter-spacing:.05em;color:var(--ink-3);font-size:.85rem;font-weight:700}.pro-tip-card{background:var(--ink);color:#fff;border-radius:var(--radius-sm);box-shadow:var(--shadow-md);flex-direction:column;justify-content:space-between;padding:24px;display:flex;position:relative;overflow:hidden}.pro-tip-card i{color:var(--gold);margin-bottom:16px;font-size:1.8rem}.upsell-block{border-top:1px dashed var(--border-med);flex-direction:column;justify-content:center;align-items:center;gap:8px;margin-top:12px;padding-top:12px;display:flex}.upsell-block p{color:var(--ink-3);margin:0;font-size:.8rem}.bento-filter{padding:0}.bento-panel-left{flex:1.4;padding:24px}.bento-panel-left>div>p{margin-bottom:16px}.bento-panel-right{background:var(--gold-dim);text-align:center;flex-direction:column;flex:.6;justify-content:center;align-items:center;padding:24px;display:flex}.bento-action{border:1px solid var(--border);border-radius:var(--radius-sm);grid-template-columns:1fr 1fr;display:grid}@media (width<=900px){.bento-card{flex-direction:column}.bento-card>div{border-bottom:1px solid var(--border);border-right:none!important}.bento-card>div:last-child{border-bottom:none}}.health-dial-wrapper{justify-content:center;align-items:flex-end;width:240px;height:132px;margin-bottom:30px;display:flex;position:relative}.health-svg{width:100%;height:100%;overflow:visible}.health-needle{transform-origin:10px 60px;z-index:2;width:20px;height:70px;transition:transform 1.2s cubic-bezier(.34,1.56,.64,1);position:absolute;bottom:2px;left:calc(50% - 10px);transform:rotate(-90deg)}.health-needle svg{width:100%;height:100%}.competitor-tile{flex-direction:column;width:100%;min-height:160px;padding:0;display:flex;position:relative;overflow:hidden}.ct-inner{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:8px;padding:20px 16px;display:flex}.ct-empty-label{text-transform:uppercase;letter-spacing:.06em;color:var(--ink-3);font-size:.8rem;font-weight:700}.ct-add-btn{align-items:center;margin-top:4px;font-size:.8rem;display:flex;padding:6px 14px!important}.ct-add-btn i{font-size:.8rem}.ct-edit-btn{border:1px solid var(--border);cursor:pointer;width:26px;height:26px;color:var(--ink-3);z-index:2;background:#fff;border-radius:50%;justify-content:center;align-items:center;font-size:.65rem;transition:border-color .15s,color .15s,background .15s;display:flex;position:absolute;top:10px;right:10px}.ct-edit-btn:hover{border-color:var(--gold);color:var(--gold);background:var(--gold-pale)}.ct-loaded{align-items:flex-start;gap:4px;padding:18px 16px 14px}.ct-title{text-transform:uppercase;letter-spacing:.05em;color:var(--ink-3);white-space:nowrap;text-overflow:ellipsis;max-width:100%;padding-right:28px;font-size:.78rem;font-weight:700;overflow:hidden}.ct-biz-name{color:var(--ink-1);white-space:nowrap;text-overflow:ellipsis;max-width:100%;padding-right:28px;font-size:1rem;font-weight:700;overflow:hidden}.ct-score-row{align-items:center;gap:4px;margin:6px 0 4px;display:flex}.ct-score-num{font-family:var(--font-display);color:var(--ink);font-size:2.6rem;line-height:1}.ct-score-star{font-family:var(--font-display);color:var(--gold);font-size:1.6rem;line-height:1}.ct-review-count{color:var(--ink-3);margin-bottom:8px;font-size:.78rem}.ct-vs-row{border-top:1px solid var(--border);align-items:center;gap:6px;width:100%;margin-top:auto;padding-top:10px;font-size:.78rem;font-weight:600;display:flex}.ct-vs-row.ct-ahead{color:var(--red)}.ct-vs-row.ct-behind{color:#27ae60}.ct-vs-row.ct-equal{color:var(--ink-3)}.ct-loading{color:var(--ink-3);gap:12px;font-size:.85rem}.onboarding-card{border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);background:#fff;margin-bottom:32px;padding:24px;transition:all .3s}.ob-header{justify-content:space-between;align-items:center;margin-bottom:12px;display:flex}.ob-header h3{font-family:var(--font-display);margin:0;font-size:1.4rem}.ob-progress-bar{background:var(--mist-dark);border-radius:4px;height:8px;margin-bottom:24px;overflow:hidden}.ob-progress-fill{background:var(--green);width:0%;height:100%;transition:width .4s cubic-bezier(.34,1.56,.64,1)}.ob-steps{grid-template-rows:1fr 1fr 1fr;gap:16px;display:grid}.ob-step{color:var(--ink-2);background:var(--mist);border:1px solid var(--border);cursor:pointer;border-radius:8px;align-items:center;gap:12px;padding:12px 16px;font-size:.95rem;transition:all .2s;display:flex}.ob-step:hover{border-color:var(--gold)}.ob-checkbox{border:2px solid var(--border-med);color:#0000;background:#fff;border-radius:6px;justify-content:center;align-items:center;width:22px;height:22px;transition:all .2s;display:flex}.ob-step.completed{background:var(--green-dim);border-color:#2ecc714d}.ob-step.completed .ob-checkbox{background:var(--green);border-color:var(--green);color:#fff}.ob-step.completed span{opacity:.7;text-decoration:line-through}.table-card{border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);background:#fff;overflow:hidden}.table-header{border-bottom:1px solid var(--border);padding:20px 24px}.table-header h3{color:var(--ink);font-size:1.1rem;font-family:var(--font-body);margin:0}.app-table{border-collapse:collapse;text-align:left;width:100%}.app-table th{text-transform:uppercase;letter-spacing:.05em;color:var(--ink-3);z-index:5;box-shadow:inset 0 -1px 0 var(--border);background:#faf9f7;padding:14px 24px;font-size:.75rem;position:sticky;top:0}.app-table td{color:var(--ink-2);border-bottom:1px solid var(--mist-dark);padding:16px 24px;font-size:.9rem}.app-table tr:last-child td{border-bottom:none}.app-table tr:hover td{background:var(--mist)}.app-table tbody tr{height:55px}.dashboard-table-scroll{max-height:400px;overflow-y:auto}.requests-table-scroll{flex:1;min-height:0;overflow-y:auto}.status-badge{text-transform:uppercase;letter-spacing:.05em;border-radius:50px;padding:4px 10px;font-size:.7rem;font-weight:700;display:inline-block}.status-badge.pending{background:var(--mist-dark);color:var(--ink-3)}.status-badge.sent{background:var(--blue-dim);color:var(--blue)}.status-badge.completed{background:var(--green-dim);color:#27ae60}.app-form-card{border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);background:#fff;max-width:800px;height:fit-content;padding:32px}.btn-sm{padding:8px 16px;font-size:.85rem}.inline-error{color:var(--red);font-size:.8rem;font-weight:500;animation:.4s ease-in-out shake;display:none;position:absolute;bottom:-22px;left:4px}.form-row{grid-template-columns:1fr 1fr;gap:20px;display:grid}.form-group{flex-direction:column;gap:6px;margin-bottom:28px;display:flex;position:relative}.form-group label{color:var(--ink);font-size:.85rem;font-weight:600}.form-group input,.form-group textarea,.form-group select{border:1px solid var(--border-med);font-family:var(--font-body);color:var(--ink);border-radius:8px;padding:12px 16px;font-size:.95rem;transition:all .2s}.form-group input:focus,.form-group textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px var(--gold-dim);outline:none}.custom-select-wrapper{position:relative}.custom-select-wrapper:after{content:"";pointer-events:none;color:var(--ink-3);font-family:"Font Awesome 6 Free";font-size:.85rem;font-weight:900;position:absolute;top:50%;right:16px;transform:translateY(-50%)}.custom-select-wrapper select{appearance:none;cursor:pointer;background:#fff;width:100%;padding-right:42px}.form-group .field-error{border-color:var(--red)!important;box-shadow:0 0 0 3px var(--red-dim)!important}.inline-error{color:var(--red);margin-top:2px;font-size:.8rem;font-weight:500;animation:.4s ease-in-out shake}.inline-error i{margin-right:4px}.draft-textarea{border:1px solid var(--border-med);width:100%;font-family:var(--font-body);color:var(--ink);resize:vertical;background:#fff;border-radius:8px;padding:12px 16px;font-size:.95rem;transition:all .2s}.draft-textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px var(--gold-dim);outline:none}.inbox-header-row{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:20px;display:flex}.inbox-header-actions{align-items:center;gap:10px;display:flex}.inbox-shell-top{grid-template-columns:.5fr 1fr;gap:24px;display:grid}.inbox-kpi-strip{flex-wrap:wrap;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:24px;display:grid}.ikpi-badge{border:1.5px solid var(--border);border-radius:var(--radius-sm);text-align:center;background:#fff;flex-direction:column;justify-content:center;align-items:center;min-width:110px;padding:14px 24px;transition:border-color .3s,background .3s;display:flex}.ikpi-badge.attention{border-color:var(--red);background:var(--red-dim)}.ikpi-badge.attention.zero{border-color:var(--green);background:var(--green-dim)}.ikpi-badge.contact-badge{border-color:var(--gold);background:#fffdf0}.ikpi-num{font-family:var(--font-display);color:var(--ink);font-size:2.2rem;line-height:1;transition:color .3s}.ikpi-badge.attention .ikpi-num{color:var(--red)}.ikpi-badge.attention.zero .ikpi-num{color:var(--green)}.ikpi-badge.contact-badge .ikpi-num{color:#a07a00}.ikpi-label{text-transform:uppercase;letter-spacing:.06em;color:var(--ink-3);margin-top:5px;font-size:.72rem;font-weight:700}.inbox-shell{border:1px solid var(--border);border-radius:var(--radius-sm);background:#fff;min-height:520px;overflow:hidden}.inbox-list-title{border-bottom:1px solid var(--border);z-index:5;background:#fff;padding:14px 16px;position:sticky;top:0}.inbox-list-pane{border:1px solid var(--border);border-radius:var(--radius-sm);border-right:1px solid var(--border);background:#fff;flex-direction:column;min-height:520px;max-height:600px;display:flex;overflow-y:auto}.email-list{flex-direction:column;display:flex}.email-list-loading{color:var(--ink-3);justify-content:center;align-items:center;gap:10px;padding:40px 20px;font-size:.9rem;display:flex}.email-row{border-bottom:1px solid var(--border);cursor:pointer;flex-direction:column;gap:3px;padding:14px 16px;transition:background .15s;display:flex;position:relative}.email-row:last-child{border-bottom:none}.email-row:hover{background:var(--mist)}.email-row.selected{border-left:3px solid var(--gold);background:#fffdf0;padding-left:13px}.email-row.unread{background:#fdfcfb}.email-row.unread:before{content:"";background:var(--red);width:3px;position:absolute;top:0;bottom:0;left:0}.email-row.unread.selected:before{background:var(--gold)}.email-row-top{justify-content:space-between;align-items:center;gap:8px;display:flex}.email-row-top-left{flex:1;align-items:center;gap:6px;min-width:0;display:flex;overflow:hidden}.email-sender{color:var(--ink);white-space:nowrap;text-overflow:ellipsis;font-size:.92rem;font-weight:600;overflow:hidden}.email-row:not(.unread) .email-sender{color:var(--ink-2);font-weight:500}.email-date{color:var(--ink-3);white-space:nowrap;flex-shrink:0;font-size:.75rem}.email-preview{color:var(--ink-3);white-space:nowrap;text-overflow:ellipsis;font-size:.82rem;overflow:hidden}.email-row-meta{align-items:center;gap:8px;margin-top:2px;display:flex}.email-stars-mini{color:var(--red);letter-spacing:.22em;font-size:.7rem}.email-unread-dot{background:var(--red);border-radius:50%;flex-shrink:0;width:7px;height:7px}.email-contact-tag{text-transform:uppercase;letter-spacing:.06em;color:#a07a00;background:#fffdf0;border:1px solid #e8c840;border-radius:3px;padding:1px 5px;font-size:.65rem;font-weight:700}.inbox-loading-more{color:var(--ink-3);border-top:1px solid var(--border);justify-content:center;align-items:center;gap:8px;padding:14px 16px;font-size:.85rem;display:flex}.spinner-sm{border:2px solid var(--border);border-top-color:var(--gold);border-radius:50%;flex-shrink:0;width:18px;height:18px;animation:.7s linear infinite spin}.inbox-detail-pane{flex-direction:column;height:100%;padding:0;display:flex;overflow-y:auto}#detailContent,.detail-content-active{flex-direction:column;flex:1;min-height:100%;display:flex!important}.detail-empty-state{height:100%;color:var(--ink-3);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:12px;padding:60px 20px;display:flex}.detail-empty-state i{opacity:.35;font-size:2.5rem}.detail-empty-state p{font-size:.9rem}.detail-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;gap:16px;padding:24px 28px 20px;display:flex}.detail-sender-name{font-family:var(--font-display);color:var(--ink);margin-bottom:4px;font-size:1.4rem}.detail-meta-row{color:var(--ink-3);flex-wrap:wrap;align-items:center;gap:14px;font-size:.82rem;display:flex}.detail-meta-row i{color:var(--ink-3);margin-right:4px}.detail-stars{color:var(--red);letter-spacing:.22em;font-size:.9rem}.detail-actions{flex-shrink:0;align-items:flex-start;gap:10px;display:flex}.detail-body{padding:24px 28px}.detail-comment-block{background:var(--red-dim);color:var(--ink-2);border-radius:10px;margin-bottom:20px;padding:18px 20px;font-size:.95rem;line-height:1.7}.detail-info-list{border:1px solid var(--border);border-radius:10px;flex-direction:column;display:flex;overflow:hidden}.detail-info-row{border-bottom:1px solid var(--border);align-items:center;gap:14px;padding:13px 16px;font-size:.9rem;display:flex}.detail-info-row:last-child{border-bottom:none}.detail-info-row.contact-row{background:#fffdf0;border-color:khaki}.detail-info-row.contact-row:last-child{border-bottom:none}.dir-icon{background:var(--mist);width:30px;height:30px;color:var(--ink-3);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;font-size:.78rem;display:flex}.contact-row .dir-icon{color:#a07a00;background:#fffdf0;border:1px solid #e8c840}.dir-label{text-transform:uppercase;letter-spacing:.06em;color:var(--ink-3);flex-shrink:0;width:72px;font-size:.75rem;font-weight:700}.dir-value{color:var(--ink);flex:1;font-size:.92rem;font-weight:500}.dir-value a{color:var(--ink);font-weight:600;text-decoration:none}.dir-value a:hover{color:var(--gold);text-decoration:underline}.contact-row .dir-value{color:#7a5c00;font-weight:600}.detail-footer{border-top:1px solid var(--border);background:#fafaf8;justify-content:flex-end;align-items:center;gap:10px;margin-top:auto;padding:16px 28px;display:flex}.email-list-empty{text-align:center;color:var(--ink-3);flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:60px 20px;display:flex}.email-list-empty i{opacity:.35;font-size:2.5rem}.email-list-empty h4{color:var(--ink-2);font-size:1rem}.email-list-empty p{font-size:.85rem}@media (width<=960px){.inbox-shell{grid-template-columns:1fr}.inbox-list-pane{border-right:none;border-bottom:1px solid var(--border);max-height:400px}.inbox-detail-pane{max-height:none}}@media (width<=600px){.detail-info-grid{grid-template-columns:1fr}.detail-contact-chip{grid-column:span 1}.detail-header{padding:18px 18px 14px}.detail-body{padding:16px 18px}}.kpi-card{border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);text-align:center;background:#fff;padding:32px 24px;transition:all .3s}.kpi-card h4{color:var(--ink-3);text-transform:uppercase;letter-spacing:.05em;margin-bottom:12px;font-size:.85rem}.kpi-value{font-family:var(--font-display);color:var(--red);margin-bottom:12px;font-size:4rem;line-height:1;transition:color .3s}.kpi-value.zero{color:#27ae60}.kpi-status{color:var(--red);font-size:.95rem;font-weight:600;transition:color .3s}.kpi-status.success{color:#27ae60}.kpi-card.success-mode{background:var(--green-dim);border-color:#27ae60}.feedback-card{border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);background:#fff;margin-bottom:20px;padding:24px;transition:all .5s cubic-bezier(.34,1.56,.64,1);overflow:hidden}.fb-header{justify-content:space-between;align-items:flex-start;margin-bottom:12px;display:flex}.fb-customer h4{color:var(--ink);margin:0 0 4px;font-size:1.1rem}.fb-meta{color:var(--ink-3);gap:12px;font-size:.8rem;display:flex}.fb-meta i{margin-right:4px}.fb-stars{color:var(--red);letter-spacing:.1em;font-size:.9rem}.fb-comment{color:var(--ink-2);background:var(--red-dim);border-radius:8px;margin-bottom:20px;padding:16px;font-size:.95rem;line-height:1.6}.fb-actions{justify-content:flex-end;gap:12px;display:flex}.feedback-card.sliding-out{opacity:0;transform:scale(.95)translate(-20px);border:none!important;max-height:0!important;margin-top:0!important;margin-bottom:0!important;padding-top:0!important;padding-bottom:0!important}.feedback-card.sliding-in{animation:.4s cubic-bezier(.34,1.56,.64,1) forwards slideInCompact}@keyframes slideInCompact{0%{opacity:0;max-height:0;padding:0;transform:translateY(-10px)}to{opacity:1;max-height:150px;padding:16px;transform:translateY(0)}}.feedback-card.hiding{opacity:0;pointer-events:none;transform:scale(.95)translateY(-10px)}.replies-feed{grid-template-columns:repeat(auto-fill,minmax(480px,1fr));gap:20px;display:grid}.replies-loading{color:var(--ink-3);grid-column:1/-1;justify-content:center;align-items:center;gap:10px;padding:60px 20px;font-size:.9rem;display:flex}.replies-empty{text-align:center;border:1px dashed var(--border-med);border-radius:var(--radius-sm);background:#fff;grid-column:1/-1;padding:80px 20px}.replies-empty i{color:var(--border-med);margin-bottom:16px;font-size:2.5rem;display:block}.replies-empty h4{color:var(--ink);margin-bottom:6px;font-size:1.1rem}.replies-empty p{color:var(--ink-3);font-size:.88rem}.reply-card{border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);background:#fff;flex-direction:column;transition:box-shadow .2s,border-color .2s;display:flex;overflow:hidden}.reply-card:hover{box-shadow:var(--shadow-sm);border-color:var(--border-med)}.reply-review{border-bottom:1px solid var(--border);padding:20px 22px 18px}.reply-reviewer-row{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px;display:flex}.reply-reviewer-name{color:var(--ink);font-size:1.05rem;font-weight:700;font-family:var(--font-display)}.reply-reviewer-meta{flex-wrap:wrap;align-items:center;gap:10px;margin-top:3px;display:flex}.reply-stars{color:var(--gold);letter-spacing:.18em;font-size:.82rem}.reply-date{color:var(--ink-3);white-space:nowrap;font-size:.78rem}.reply-review-text{color:var(--ink-2);background:var(--mist);border-radius:8px;padding:12px 14px;font-size:.9rem;line-height:1.5}.reply-review-text.no-comment{color:var(--ink-3);font-style:normal}.reply-draft{flex-direction:column;flex:1;gap:12px;padding:18px 22px 20px;display:flex}.reply-draft-label{text-transform:uppercase;letter-spacing:.06em;color:var(--ink-3);align-items:center;gap:8px;font-size:.75rem;font-weight:700;display:flex}.reply-draft-label i{color:var(--gold);font-size:.8rem}.reply-draft textarea{resize:vertical;border:1.5px solid var(--border-med);width:100%;min-height:100px;font-family:var(--font-body,"DM Sans", sans-serif);color:var(--ink);background:#fafaf8;border-radius:10px;outline:none;padding:12px 14px;font-size:.9rem;line-height:1.6;transition:border-color .2s,background .2s}.reply-draft textarea:focus{border-color:var(--gold);background:#fff;box-shadow:0 0 0 3px #f5c8421f}.reply-card-actions{border-top:1px solid var(--border);background:#fafaf8;justify-content:flex-end;align-items:center;gap:10px;padding:14px 22px;display:flex}.reply-char-count{color:var(--ink-3);margin-right:auto;font-size:.75rem}.reply-card.posting{opacity:.6;pointer-events:none}.reply-card.posted{border-color:var(--green);animation:.4s both replyPosted}@keyframes replyPosted{0%{opacity:1;transform:scale(1)}to{opacity:0;transform:scale(.97)translateY(-8px)}}@media (width<=700px){.replies-feed{grid-template-columns:1fr}}.settings-grid{grid-template-columns:1fr .5fr;gap:20px;margin-bottom:32px;display:grid}.faq-accordion{flex-direction:column;gap:12px;margin-bottom:32px;display:flex}.faq-item{border:1px solid var(--border);background:#fff;border-radius:8px;overflow:hidden}.faq-header{cursor:pointer;color:var(--ink);background:#fff;justify-content:space-between;align-items:center;padding:16px 20px;font-weight:600;transition:background .2s;display:flex}.faq-header:hover{background:var(--border)}.faq-icon{color:var(--gold);transition:transform .3s}.faq-content{background:#fff;max-height:0;transition:max-height .3s;overflow:hidden}.faq-content-inner{color:var(--ink-2);border-top:1px solid var(--border);padding:20px;font-size:.95rem;line-height:1.6}.faq-item.active .faq-content{max-height:300px}.faq-item.active .faq-icon{transform:rotate(45deg)}.kb-grid{grid-template-columns:1fr 1fr;gap:16px;display:grid}.kb-card{border:1px solid var(--border);background:#fff;border-radius:8px;flex-direction:column;gap:8px;padding:20px;text-decoration:none;transition:all .2s;display:flex}.kb-card:hover{border-color:var(--gold);box-shadow:var(--shadow-sm);background:#fff;transform:translateY(-2px)}.kb-card h4{color:var(--ink);margin:0;font-size:.95rem}.kb-card span{color:var(--gold);font-size:.8rem;font-weight:600}.account-manager-card{background:var(--ink);color:#fff;border-radius:var(--radius-sm);border:1px solid var(--gold);justify-content:space-between;align-items:flex-start;margin-bottom:24px;padding:24px;display:none;box-shadow:0 4px 20px #f5c84214}.am-profile-group{align-items:center;gap:16px;display:flex}.am-photo{object-fit:cover;border:2px solid var(--gold);border-radius:50%;flex-shrink:0;width:64px;height:64px}.am-info{flex-direction:column;display:flex}.am-info h4{font-size:1.15rem;font-family:var(--font-display);margin-bottom:4px}.am-info p{color:#bbb;margin-bottom:4px;font-size:.85rem}.am-info a{color:var(--gold);font-size:.9rem;font-weight:600;text-decoration:none}.am-info a:hover{text-decoration:underline}.am-badge-container{display:flex}.am-max-tag{background:var(--gold);color:var(--ink);text-transform:uppercase;letter-spacing:.08em;white-space:nowrap;border-radius:4px;padding:4px 10px;font-size:.65rem;font-weight:700}@media (width>=1200px) and (width<=1440px){#sendInviteForm .form-row{grid-template-columns:1fr;gap:0}}@media (width<=1200px){#view-review-requests>.grid-2{grid-template-columns:1fr}}@media (width<=1024px){.grid-4{grid-template-columns:repeat(2,1fr)}}@media (width<=960px){.inbox-layout{grid-template-columns:1fr}.inbox-sidebar{position:static}}@media (width<=900px){.grid-3{grid-template-columns:1fr}#sendInviteForm .form-row{grid-template-columns:1fr;gap:0}}@media (width<=768px){.app-sidebar{box-shadow:var(--shadow-lg);position:fixed;top:0;bottom:0;left:0;transform:translate(-100%)}.app-sidebar.open{transform:translate(0)}.mobile-close,.mobile-menu-btn{display:block}.app-header{padding:0 20px}.app-content{padding:24px 20px}.page-title{font-size:1.2rem}.kb-grid{grid-template-columns:1fr}}@media (width<=640px){.grid-4,.grid-2,.form-row{grid-template-columns:1fr}.fb-header{flex-direction:column;gap:8px}}@media (width<=500px){.account-manager-card{flex-direction:column-reverse;gap:16px}.am-badge-container{align-self:flex-start}}.toggle-spacer{visibility:hidden;-webkit-user-select:none;user-select:none;display:block}.toggle-box{align-items:center;height:46px;display:flex}.settings-divider-title{font-family:var(--font-body);color:var(--ink);border-bottom:1px solid var(--mist-dark);margin:48px 0 20px;padding-bottom:8px;font-size:1.2rem;font-weight:700}.custom-toggle{flex-shrink:0;width:44px;height:24px;display:inline-block;position:relative}.custom-toggle input{opacity:0;width:0;height:0}.toggle-slider{cursor:pointer;background-color:var(--border-med);border-radius:24px;transition:all .3s;position:absolute;inset:0}.toggle-slider:before{content:"";background-color:#fff;border-radius:50%;width:18px;height:18px;transition:all .3s;position:absolute;bottom:3px;left:3px;box-shadow:0 2px 4px #0003}.custom-toggle input:checked+.toggle-slider{background-color:var(--ink)}.custom-toggle input:checked+.toggle-slider:before{transform:translate(20px)}.sms-preview-container{background:var(--mist);border:1px solid var(--border);border-radius:8px;flex-direction:column;align-items:flex-start;padding:16px;display:flex}.preview-label{text-transform:uppercase;letter-spacing:.05em;color:var(--ink-3);align-self:flex-start;margin-bottom:16px;font-size:.75rem;font-weight:700}.sms-bubble{color:#000;word-wrap:break-word;background:#e9e9eb;border-radius:18px 18px 18px 4px;width:100%;padding:12px 16px;font-size:.95rem;line-height:1.4;box-shadow:0 1px 2px #0000000d}@media (width<=1400px){.settings-grid{grid-template-columns:1fr}}@media (width<=1100px){.form-row{grid-template-columns:1fr;gap:0}.toggle-spacer{display:none}.toggle-box{height:auto}.toggle-wrapper{align-items:flex-start!important;margin-top:12px!important}.custom-toggle{margin-top:4px!important}.form-group{margin-bottom:24px}.sms-preview-container{margin-top:12px}.hide-on-mobile{display:none}}.team-member-row{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:14px 0;display:flex}.team-member-row:last-of-type{border-bottom:none}.team-member-info{align-items:center;gap:12px;min-width:0;display:flex}.team-member-avatar{background:var(--mist-dark);width:36px;height:36px;color:var(--ink-2);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:.85rem;font-weight:700;display:flex}.team-member-name{color:var(--ink);font-size:.9rem;font-weight:600;line-height:1.3}.team-member-email{color:var(--ink-3);font-size:.78rem;line-height:1.3}.toast-container{z-index:20000;pointer-events:none;flex-direction:column-reverse;gap:10px;display:flex;position:fixed;bottom:24px;right:24px}.toast{border-radius:var(--radius-sm);color:#fff;background:var(--ink);pointer-events:auto;align-items:center;gap:10px;max-width:380px;padding:14px 20px;font-family:DM Sans,sans-serif;font-size:.88rem;font-weight:600;animation:.3s ease-out toastSlideIn;display:flex;box-shadow:0 8px 32px #1a1a2e38}.toast.hiding{animation:.3s ease-in forwards toastSlideOut}.toast.success{background:#1b7a3d}.toast.error{background:var(--red)}.toast.info{background:var(--ink)}.toast-icon{opacity:.9;flex-shrink:0;font-size:1rem}@keyframes toastSlideIn{0%{opacity:0;transform:translateY(12px)scale(.96)}to{opacity:1;transform:translateY(0)scale(1)}}@keyframes toastSlideOut{0%{opacity:1;transform:translateY(0)scale(1)}to{opacity:0;transform:translateY(12px)scale(.96)}}@media (width<=600px){.toast-container{bottom:16px;left:16px;right:16px}.toast{max-width:100%}}@keyframes fadeInUp{0%{opacity:0;transform:translate(-50%)translateY(8px)}to{opacity:1;transform:translate(-50%)translateY(0)}}
